What is the Nation of Nmds?
It's the name of our company, but more importantly it's a community of people who are fueled by curiosity. From brave boundary pushers to energetic explorers, we're here to celebrate modern nomads who are hungry for new experiences. The Nation of Nmds is not a real country (yet!), but a way of life more so than a place to live. We are both everywhere and nowhere, in the best way possible.
I really love your flag, is it for sale?
We're blown away by the feedback for our flag, and are so happy to know that you love what it represents. Unfortunately, this strong symbol for our ever-growing community is not for sale, but that could very well change in the future.
What does NoN mean?
NoN (pronounced none) is simply an acronym that we use when referencing our company and brand name, Nation of Nmds.
Do you ship internationally?
Absolutely, and it's free.
What's up with the product names?
We call it like we see it, and the colors of our bags are grey, blue, and green. As Karen (our copywriter Ben's mom) would always lovingly tell him growing up - keep it simple, stupid.
How do I become a citizen of the Nation of Nmds?
Aside from buying and rocking our weekender bags, you can join our community on Facebook and Instagram, check out #WeGoWeGrow, or email us (email@example.com) and tell us why we'd be lucky to have you.
Do you think it takes "a certain type of person" to read through the FAQ page of a weekender bag website?
Yes, most definitely, but if you didn't you'd have no idea that "FAQ10" gets you 10% off your entire order.
What are the shipping details?
All of our orders are shipped from our warehouse in Sweden, and free standard shipping is provided by the Nation of Nmds. You will be given a tracking number within 24 hours of placing your order. Although we strive to provide worldwide shipping, there are a few countries and regions that we’re currently unable to ship to. For updated details on this, use firstname.lastname@example.org. Last but not least, if your purchase is a gift, know that our itemized packaging slips does not include pricing information.
What are my delivery options?
While you can ship to home, office, and pick-up point addresses, know that we are unable to ship to P.O. Boxes, army post offices, and fleet post offices at this time. If you’re having problems with your delivery, please contact your local courier.
How do I change or cancel my order?
We are unable to change the ordered products or the quantity selected, once an order is placed. We suggest that you contact us to cancel the original order, before placing a new order with the correct item(s) on our website, at your convenience. In the event that you wish to cancel your order, please contact us at email@example.com.
What warranty do you offer?
If you need to make a claim regarding your product purchased at nationofnmds.com, please use firstname.lastname@example.org. We will evaluate the product and do our best to help you. Claim rights do not apply to defects caused by wear and tear or incorrect usage. Our warranty covers manufacturing errors, and is valid for 12 months from the date of purchase.
Our warranty does not cover:
-Damage caused by loss, theft, fire, water or a natural disaster.
-Damage caused by improper use, discoloration or accidents.
-Damage caused by unauthorized repair or modification.
-Aesthetic changes and damages due to normal wear and aging.
We only accept warranty claims that are accompanied by original documents from authorized retailers or our official website.
How do I care for my bag?
Use a damp wash cloth, some cold water and a little bit of dish soap to wipe down the canvas in circular motions. Rinse the washcloth free of any soap and work out the soap from the canvas, going with the grain of the bag.
How long will it take before I get my order?
Normal delivery time is 4 - 8 business days, but it varies.
I'd like to work with you. How can I make that happen?
Great! Start by telling us more here: email@example.com.
Do you want to become an authorized Nation of Nmds dealer?
Send us an inquiry at firstname.lastname@example.org and we will get back to you.